This statement applies to content published on the oxfordschoolofenglish.com domain.

This website is run by Oxford School of English. We are committed to ensuring that as many people as possible can use this website. This means you should be able to:

• Zoom in up to 300% without any issues
• Navigate most of the website using a keyboard
• Use most of the website with screen reader software
• We have also ensured that the text on the website is as simple as possible to understand.

How Accessible is This Website

Oxford School of English is committed to inclusivity and making our website as accessible as possible. However, we acknowledge that there are some aspects of the website that are not fully accessible. These include:

• Text does not always reflow in a single column when resizing the browser window
• Users cannot modify line height or spacing of text
• Some older PDF documents are not fully accessible to screen reader software
• Live video streams do not have captions
• Some online forms are difficult to navigate using only a keyboard
• There is no option to skip to the main content when using a screen reader
• Certain pages have a limit on how far they can be magnified

Feedback and Contact Information

If you need information on this website in an alternative format such as large print, audio recording, or braille, please contact us by emailing info@oxfordschoolofenglish.com.

We will review your request and aim to respond within five working days.

If you cannot view the map on our ‘Contact’ page, please call or email us at info@oxfordschoolofenglish.com for directions.

Reporting Accessibility Problems

We are always looking to improve the accessibility of this website. If you encounter any issues not listed on this page or feel we are not meeting accessibility requirements, please contact: info@oxfordschoolofenglish.com.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are unhappy with our response to any accessibility concerns, you can contact the Equality Advisory and Support Service (EASS).

Contacting Us by Phone or Visiting in Person

We provide a text relay service for individuals who are D/deaf, hearing impaired, or have a speech impediment. If you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us on our ‘Contact’ page.

Technical Information About This Website’s Accessibility

Oxford School of English is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

Non-Compliance with Accessibility Regulations

• Some images do not have text alternatives, which affects screen reader users (WCAG 2.1 success criterion 1.1.1 – non-text content).
• There is no option to skip repeated content in the page header (e.g., a ‘skip to main content’ option).
• Changing device orientation from horizontal to vertical may make some content difficult to view.
• Users cannot always adjust text size without content overlapping.

Interactive Tools and Transactions

• Some interactive forms are difficult to navigate using only a keyboard due to missing ‘label’ tags.
• Some forms are hosted by third-party providers and styled to match our website, which may affect accessibility.

Content Outside the Scope of Accessibility Regulations

PDFs and Other Documents

Some PDFs and Word documents are essential for providing services. We plan to replace these with accessible HTML pages wherever possible. Any new PDFs or Word documents we publish will meet accessibility standards.

Live Video

We do not plan to add captions to live video streams as they are exempt from the accessibility regulations. Some videos published before 2020 may also lack captions, but we will endeavour to add captions retrospectively to videos containing key information.

What We’re Doing to Improve Accessibility

Oxford School of English is continuously working to improve the accessibility of its website. Any new content or elements added will comply with accessibility guidelines.

Preparation of This Accessibility Statement

This statement was prepared on 14 March 2025 and last reviewed on 14 March 2025.

This website was last tested on 14 March 2025, with tests conducted internally to assess compliance with the Web Content Accessibility Guidelines.