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Terms and Conditions Download

Enrolment

Bookings must be made either by emailing the school at info@oxfordschoolofenglish.com or by completing the online application form (top right of the home page) on the school's website https://oxfordschoolofenglish.com

The school reserves the right to refuse admission to any student, at the absolute discretion of the school managers. If a booking is refused, all fees paid will be refunded.

Fees

All fees must be received in full a minimum of two weeks before the course and/or accommodation starts (unless agreed otherwise by school management). If fees are not received by this time, the course and accommodation is cancelled. It is not possible for students to start a course or move into accommodation if fees have not been received by the school.

Under 18s

The minimum age for entry into our school is 16. For all students below the age of 18, a copy of our Parental Consent Form signed by a parent or guardian must be provided to the school upon or before arrival.

Please note that students are largely unsupervised except during lessons.

Attendance

Students are expected to attend 100%of their lessons. If a student is ill or cannot attend for any other reason, he or she must call the school to inform staff. In any case, students must attend a minimum of 80%of their lessons. Failure to do so could result in the school cancelling the course.

Students with an attendance record below 80% will not receive an end-ofcourse certificate.

Courses and classes

The school reserves the right to cancel or alter a course in exceptional circumstances. In such cases, the school will either offer a refund or an alternative course. The school reserves the right to change teachers during courses. Such changes are always kept to the minimum, but are unavoidable when teachers are on holiday or sick.

Very occasionally, the stated maximum class size of 15 may be exceeded. Such occurrences are for short periods only. In the case of a single student enrolled on a group course, the school reserves the right to offer the cost-equivalent number of individual one-to-one lessons. If the student’s level is inappropriate for the course booked, the school reserves the right to move the student to a different course or, if preferred, to cancel the course and to refund all tuition fees.

Homestay accommodation

Students can usually arrive at their homestay accommodation on either Saturday or Sunday, but must depart on Saturday (please check first). Students can not arrive at their homestay accommodation between 23:00 and 07:00. Any student arriving in Oxford between those times must book a room elsewhere (for example, a hotel or guest house).

Many homestay hosts work full-time and are not in the house during normal working hours. Students arriving in Oxford during the day may be asked to come to school first, and to travel from the school to the homestay in the early evening. A supplement of £35 per week applies to any homestay booking over the two-week Christmas period.

A supplement of £25 per week applies to any request for a special diet. Twin rooms are available only for two friends booking together. Executive homestay differs from standard homestay in having a private bathroom for the student's sole use.

All homestay is half-board (breakfast and evening meal, plus lunch at the weekends).

In exceptional circumstances (for instance, illness) it may occasionally be necessary to change homestay provision at the last minute. In such circumstances the school will always do its very best to inform the student in advance and to ensure that the student's original preferences are met. Homestay accommodation can be provided only to students following courses in the school. Accommodation bookings must start immediately before the course starts, and must end when the course ends.

Residential accommodation and apartments

The minimum age for students booking residential accommodation or student apartments is 18.

Accommodation in a university residence is available during July and August only. Accommodation in our student flats is available all year. Students can check into summer residential accommodation on Saturday or Sunday between 12:00 and 20:00 hrs. Students can check into student flat accommodation on a Sunday only, between 08:00 and 20:00, at an agreed time. Please contact us to arrange check in at the student flats. All students in residential accommodation or apartments must check out between 08:00 and 09:00 on a Saturday.

A refundable deposit of £150 is required for our university residence accommodation, and a deposit of £250 for our student apartments.

Accommodation in our residence and apartments can be provided only to students following courses in the school. Accommodation bookings must start immediately before the course starts, and must end immediately after the course ends.

Cancellation

The school reserves the right to cancel a student's course and/or accommodation in the event of misconduct or unsatisfactory attendance. Cancellations by students or their representatives must be made to the school in writing.

Cancellations of homestay accommodation must be received a minimum of 14 days before the accommodation start date, in order to qualify for a full refund. Cancellation of residential accommodation must be received 28 days before the accommodation start date, in order to qualify for a full refund.

Students cancelling accommodation without giving the required notice (above) will be charged for any accommodation they have booked and already missed, plus either 1 week’s homestay accommodation (if they have booked homestay) or 6 weeks residential accommodation (if they have booked a residence).

Students cancelling and giving the required notice (above) will receive a refund of all fees, less the £65 enrolment fee.

No refund will be given for any cancellations after the course start date unless in exceptional circumstances, at the absolute discretion of school management.

Liability

The school does not accept liability for injury, illness, accident, damage to or loss of property and/or personal effects when on school premises except where such liability is imposed under British law.

We strongly recommend students to ensure they have appropriate travel, medical and personal property insurance for their visit.

Force majeure

The school is not liable for failure to perform its duties as a result of events beyond the school’s reasonable control such as fire, flood, war, acts of terrorism, storms, the outbreak of infectious diseases, government sanction and other instances that constitute force majeure. In such instances no refunds can be made for services not received nor for any that are cancelled.

Holidays

The school will be closed on UK public holidays, on the following dates: 30 March, 02 April, 07 May, 28 May, 27 August No refund can be given for lessons missed as a result of this.

The school will also close for a two-week period over Christmas, on the following dates:

  • from Saturday 16 December 2017 to Monday 01 January 2018 (inclusive)
  • from Saturday 22 December 2018 to Monday 07 January 2019 (inclusive)

Students are not charged for courses during this time. Students on long-term courses are able to take short holidays but must discuss this with management staff and obtain permission before they book the holiday.

The holiday allowance is usually 1 week per 12 weeks studied.

Photographs and film

At times the school may photograph or film students in classroom settings or on school activities, or may make use of such photographs and/or films made by students, for marketing and promotional purposes. Students objecting to this (or their parents/guardian if they are below 18) must inform the school in writing at the time of booking.

Payment

Payment can be made by bank transfer to the school’s account (details below), or by credit card. If paying by credit card, please make this clear at the time of booking. All payments must be made in UK£ (GBP).

With all payments, youmust quote the invoice number and the name of the student.

Account holder Oxford School of English
Bank NatWest
Branch address 121 High Street, Oxford OX1 4DF, UK
Account number 84324325
Sort code 60-70-03
IBAN GB43NWBK 607003 84324325
SWIFT / BIC NWBKGB2L

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